Frequently Asked Questions

Everything you need to know about shopping with Microcad

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and in new, unused condition to qualify for a full refund.

Do your products include a warranty?

Yes, all Microcad electronics and hardware come with a standard 12-month manufacturer warranty against defects in materials and workmanship.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I cancel or modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.